FAQ

INTERACTIVE PROJECTION • BUYER FAQ

Your project. Clear answers.

Practical answers for distributors, integrators and venue operators sourcing interactive floor and wall projection systems from OneCraze.

Before you order.

From choosing the right machine to planning delivery and support, start with the questions that matter to your project.

OneCraze is a B2B supplier and manufacturer of interactive projection equipment. We work with distributors, project integrators and venue operators. For a specific model, ask us to confirm the hardware configuration, software package, customization scope and after-sales responsibilities in your quotation.

Choose floor projection for stepping, movement and games played on an open floor area. Choose wall projection for target games, ball-throwing activities and wall-based interaction. The right system depends on your venue, audience, available space and preferred activities. Send us room photos and dimensions for a model recommendation.

An all-in-one system brings projection, computing, interaction sensing and game software together in one equipment design. Touchscreens, mounting accessories and content packages vary by model. Request an itemized configuration list; balls, trampolines and other play structures are included only when specified in the quotation.

A portable, wheeled machine is useful when you need flexible placement or access for day-to-day operation. A ceiling-mounted system can keep equipment away from the play area in a permanent installation. Check the movement route, mounting position, power supply and calibration requirements before choosing.

There is no single room-size requirement for every interactive projector. Projection dimensions depend on the model, lens, installation distance and sensing arrangement. Share the usable floor or wall width and height, ceiling height and any obstacles so the proposed layout can be checked before ordering.

Ambient light affects the visibility and contrast of projected games. Window positions, lighting, projection size and the surface all matter. Send photos taken during normal operating hours and describe any curtains or adjustable lights. Do not choose equipment by brightness figures alone; confirm suitability for the intended room.

The projection surface should suit the selected system and provide a clear, usable play area. Strong patterns, reflections, obstacles and uneven surfaces can affect the experience. For wall games, also consider the impact and safety requirements of the activity. Confirm surface preparation with us for your chosen model.

Game titles, player modes, interface languages and license terms depend on the machine and package. Request the current game list for your audience, such as children, schools or sports venues. Confirm the included languages, license duration, update policy and any optional content charges before placing an order.

Offline operation and player capacity depend on the selected software and games. Some functions may require internet access for activation, updates or remote assistance. Tell us how many people will play at once and whether your venue has internet access, then confirm the operating requirements for the quoted package.

We welcome OEM and ODM project inquiries from distributors and commercial buyers. Share your branding, cabinet, interface or content requirements for a feasibility review. Available options, minimum quantities, development charges and lead times depend on the requested changes and must be agreed before production.

Send your country, venue type, preferred activities, room dimensions, ceiling height, photos, quantity and target opening date. Include any branding or language requirements. These details help us recommend a suitable configuration and prepare a quotation covering the agreed equipment, software, accessories and delivery scope.

Pricing, minimum order quantity and lead time depend on the model, quantity, software package and customization. Ask for a current quotation with a configuration list and production schedule. Confirm the quotation validity, payment terms and expected dispatch date before arranging your project timeline.

Shipping arrangements depend on the destination and agreed trade terms. Request the packed dimensions, gross weight, shipping method and delivery scope with your quotation. Import duties, taxes, local delivery and customs responsibilities should be stated clearly. Tell us about any destination-specific documentation requirements before ordering.

Installation needs vary between portable and fixed systems. Ask which setup instructions, calibration guidance and remote assistance are included for your model. Confirm who will handle mounting, electrical work, network access and on-site setup. Local installation or on-site service should not be assumed unless agreed in writing.

Confirm the warranty period, covered parts, exclusions, software support and service procedure in your quotation or sales agreement. Also ask about spare parts, troubleshooting arrangements and any repair shipping costs. Warranty and support terms may differ by model, configuration and destination.

Ask for a demonstration of the proposed games and configuration, plus the relevant product specifications, installation requirements and packing details. If your project needs particular compliance documents, request them for the exact model before purchase. A demo should help you assess the intended audience, interaction and venue fit.

A better brief. A better quote.

Are you ready to take our service?

We at The Gardeny are proud to offer carefully designed landscapes crafted to suit our commercial clients’ preferences while prioritizing sustainability.

Scroll to Top

Contact us for the best support

Let's have a chat